Getting Started

Cratejoy Merchant Support articles about getting started.

Cratejoy Overview
Cratejoy is a website builder and eCommerce backend for subscription eCommerce stores. With Cratejoy, we make things simpler for you so that you can build...
Tue, 14 Mar, 2023 at 5:06 PM
Launching your Store
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...
Tue, 15 Nov, 2022 at 9:49 AM
Contacting Cratejoy Merchant Support
This article will walk you through what Cratejoy Merchant Support can help with and the different ways to contact Cratejoy Merchant Support. If you're...
Tue, 15 Nov, 2022 at 9:54 AM
Cratejoy Advantages
Cratejoy is built specifically with subscription businesses in mind. We specifically excel at allowing you to easily manage subscriptions where you ship phy...
Fri, 29 Oct, 2021 at 3:20 PM
Fees on Cratejoy
This article will walk you through everything you need to know about fees using the Cratejoy Marketplace or Platform. As of July 2022, Cratejoy has update...
Thu, 7 Dec, 2023 at 12:47 PM
Cratejoy Platform Onboarding FAQ
This article answers frequently asked questions about onboarding on the Cratejoy Platform as a seller. In This Article: Setting Up How do I extend my 14...
Thu, 30 Nov, 2023 at 1:52 PM
Cratejoy Platform Releases
This article will explain what a Cratejoy release is and when they happen. What is a Cratejoy release? A release is when we update our servers with a new...
Thu, 30 Nov, 2023 at 1:49 PM
Cratejoy Security / PCI compliance
This article explains what kind of security Cratejoy provides and explains what PCI compliance is and how Cratejoy is PCI compliant. Cratejoy uses indus...
Mon, 1 Apr, 2019 at 6:46 PM
Leave Test Mode
This article will walk you through on how to take your store out of test mode so that you can start taking orders. In test mode, no real money is exchange...
Thu, 28 Oct, 2021 at 8:21 PM
Placing a Test Order on Your Cratejoy Marketplace Listing
This article will walk you through on how to place a test order on your Cratejoy Marketplace listing. When in test mode, you can run tests to view various...
Thu, 28 Oct, 2021 at 8:20 PM