Getting Started

Cratejoy Merchant Support articles about getting started.

Running a Pre-Launch Campaign
This quick guide will walk you through on setting up a pre-launch campaign on your Cratejoy website. The goal of your pre-launch campaign is to gather as ...
Thu, 28 Oct, 2021 at 8:25 PM
Taking a Screenshot
This article will outline how to take screenshots on Windows and Apple computers, along with iOS and Android mobile devices. Whether in live chat or a tra...
Thu, 28 Oct, 2021 at 8:19 PM
Uploading a File in Chat
In the course of a live chat, a support representative may ask for a screenshot, or some other form of a document, to help best diagnose and resolve your in...
Thu, 28 Oct, 2021 at 8:18 PM
Cratejoy Payments FAQ
This article is an overview of Cratejoy Payments on Cratejoy, such as who qualifies for it, specifics between usage on Cratejoy's Marketplace and Storef...
Fri, 9 Oct, 2026 at 8:59 AM