Account
Cratejoy Merchant Support articles about the Account.
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...
Mon, 8 Aug, 2022 at 10:08 AM
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...
Mon, 8 Aug, 2022 at 10:07 AM
This article goes over how to create additional internal users on a Seller's account. Administrators can set up new internal users and designate specifi...
Tue, 9 Aug, 2022 at 3:08 PM
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...
Thu, 25 Aug, 2022 at 2:33 PM
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...
Thu, 3 Nov, 2022 at 7:04 AM
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. This article goes over how to u...
Mon, 22 Aug, 2022 at 4:49 PM
How do I Close My Cratejoy Store? If you find yourself in a situation where you need to close your Cratejoy store, either temporarily or permanently, these...
Wed, 31 May, 2023 at 11:05 AM
Current payout-management note: Use this guide for initial Cratejoy Payments setup. After setup, bank accounts and debit cards are managed in Stripe Exp...
Tue, 11 Aug, 2026 at 9:07 AM
If you use Cratejoy Payments, the Payments portal shows payment disputes filed by a buyer’s bank and the deadline for responding. This guide explains how to...
Tue, 11 Aug, 2026 at 9:06 AM
How to Resolve Password Reset Email Issues If you’re not receiving the password reset email, don’t worry! This guide will help you identify and resolve ...
Wed, 26 Feb, 2025 at 4:00 AM