Support

How to Contact a Seller on Cratejoy What is Cratejoy? Cratejoy is a platform where independent businesses sell their subscription boxes. Each seller: ...

In order to unsubscribe from our marketing emails, simply scroll to the very bottom of the email and select "unsubscribe".  Please note this will ...

First, Review The Shipping Policy to see when you can expect your order to ship. If it is past the target shipping window, the seller is the best point ...

If your package appears to be lost in transit with the shipping provider, the seller who fulfills and ships the order is the best point of contact to handle...

If you forgot to apply a coupon at checkout on Cratejoy.com, there are a couple of ways to get it retroactively applied. Please keep in mind that the coupo...

If you've placed an order on Cratejoy and need assistance, we've simplified our support process to help you get solutions more efficiently. Whet...