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Go to Subscriptions From the merchant portal, choose Subscriptions from the navigation menu. Export List of Subscriptions Find the blue Export button o...

You can see the balance of any gift card in one of two ways: Through the Gift Cards page: Navigate to the Gift Cards page Click on the Gift Card...

The Cratejoy Risk Analysis feature lowers your risk of fulfilling fraudulent transactions. If a customer is flagged that doesn't necessarily mean it is ...

With our new changes to Gifting, you can now have a Gift Sender include a Gift Recipient's address & full name, along with the gift message that you...

As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. If you refund a subscriber the ...

This article will walk you through the move shipment, move renewal date, and edit gift message tools within the merchant portal. Move Shipment Tool Go in...

There are a variety of reasons why a subscriber may need to be moved to a new subscription product. This guide will walk you through on how to adjust indivi...

Placing a test order is a great way to test your website's checkout and also to test different functions in your account without affective actual custom...

End Subscribers are able renew expired gifts by navigating to their account page. The login page for your site can typically be found on the main landing p...

The Subscription Export gives you information about your subscriptions. The number by the field corresponds to what column # has that information. Tip: To ...