This article will walk you through how to increase your product prices for both Subscription and One-Time Products.
IN THIS ARTICLE
Changing Price for Both New and Existing Subscriptions
Changing Price for New Subscriptions, Keeping Current Price for Existing Subscriptions
Changing Prices Only on the Marketplace
Which price change is best? It depends on what you want to do!
- New and existing subscribers pay the new price: change the price, and when you save, choose New subscribers now, and existing subscribers later. You then schedule the change for existing subscribers, with a date and an email.
- New subscribers pay the new price, and existing subscribers keep theirs: change the price, and when you save, choose New subscribers only.
- A different price on the Marketplace: see Changing Prices Only on the Marketplace below.
Changing Price for Both New and Existing Subscriptions
- Click into the subscription product, and change the price under Pricing.
- Click Save. In the window that asks who pays the new price, choose New subscribers now, and existing subscribers later, then Save Price.
- The bulk change opens with the subscribers who pay that price. In step 1, Cancelled and Expired start ticked, so anyone who comes back pays the new price. Pick the date, check each subscriber’s new price, and schedule it. A price increase emails each subscriber at least 30 days before the date, so the earliest date is 31 days after you schedule it. See Changing the Product or Price for Many Subscribers.
Changing Price for New Subscriptions, Keeping Current Price for Existing Subscribers
Change the price, click Save, and choose New subscribers only. Existing subscribers keep paying what they pay now, including when they change their address, card, or size, or reactivate. You no longer need to duplicate the product. See Changing Product Price.
Changing Prices Only on the Marketplace
Follow this guide if you want to offer a higher price for your Marketplace products to offset any Marketplace fees while offering a different price on your storefront.
Step One: Duplicate the Product
In order to duplicate the product, you will want to hover over the product you want to duplicate to the right of “Inventory” and a “Duplicate” button will show.
Click on the “Duplicate” button to duplicate the product that you want to change the price of for new subscribers.
Your duplicated product should have the name of your subscription product with the word Duplicate in parentheses.
Step Two: Update the Product Prices
Edit the price on the new duplicate. If you don’t do variant pricing, you will edit your prices under “Subscribe Flow” and “Terms & Pricing”.
If you do Variant Pricing, then you will update the prices under “Product Pricing”.
Step Two: Contact Cratejoy Support
Submit a ticket to Cratejoy Support here with the following information:
Name of product to be MP visible only
Link to the product to be MP Visible only
Name of product to be Storefront visible only
Link to the product to be Storefront visible only
Cratejoy Support should be able to make the correct products visible on the marketplace for you with that information.
Step Three: Reassign the Product Listing
Once the duplicates with the updated prices are the only ones that are marketplace visible, the listing for the old product with the old price will be reassignable.
You should be able to select the new duplicate product from the product drop-down on the listing.
Once you select the product from the drop-down menu, click save as draft to lock the product with the updated pricing into your product listing.
Step Four: Publish the Reassigned Product Listing
Assign the listing for the old product to the new product and click "Publish".
That should make it so the existing reviews and Q&A stay on the listing for the product. (Doing it this way will allow them to keep the Q& A as well as the reviews.)
Related Links: Changing Price on One-Time Products | Cratejoy Listing: Buyer Transaction Fees |